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  1. Shared Health
  2. About Your Shared Health Benefits Card

About Your Shared Health Benefits Card

  • What is covered under your Shared Health Benefits Card?
  • Who do I call if I have questions?
  • How can I check my card balance?
  • How do I sign up for my online account?
  • How do I get the myTotal Benefits app?
  • Who do I call if I don’t get my card?
  • What should I do with my old OTC allowance card?
  • What do I do if my card is lost or stolen?
  • Do the funds on my card expire?
  • Do my SHARED REWARDS funds expire?
  • Can I spend more than what I’ve been given for each benefit?
  • What if I don’t have enough funds to cover a payment?
  • What do I do if my card is declined?
  • Can I add my own dollars to the card?
  • What happens if I disenroll from my plan?

The Shared Health Benefits Mastercard® Prepaid Card is issued by Stride Bank, N.A., Member FDIC, pursuant to license by Mastercard International.

Stride Bank is an independent company offering debit card services and is solely responsible for its products.

Funds are available for use within the program time zone.

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